Refund Policy

We want you to be completely satisfied with Quantum Cipher Quest. If you're not happy for any reason, we'll make it right.

30-day money-back guarantee. If you're unsatisfied with your Premium or Ultimate subscription for any reason, contact us within 30 days of purchase for a full refund — no questions asked.

How to request: Email support@quantumcipherquest.com with your order confirmation number and session ID. Refunds are processed within 5–10 business days.

After the 30-day window, refunds are issued at our discretion for billing errors, duplicate charges, or extenuating circumstances.

Due to the irreversible nature of blockchain transactions, crypto payments (BTC, ETH, USDT) are generally non-refundable once confirmed on-chain. Exceptions are made for duplicate payments, technical failures where access was never granted, and significant service outages exceeding 48 hours within 7 days of purchase. Bank transfer payments are handled case-by-case within 14 days.

You can cancel your Ultimate subscription at any time. Cancellation takes effect at the end of the current billing period — you retain full access until then. No prorated refunds for partial billing periods unless required by law.

Ultimate subscriptions include a 7-day free trial. You will not be charged until the trial ends. Cancel before the trial expires at no cost.

Email support@quantumcipherquest.com with your session ID and order/invoice number. We typically respond within 1–2 business days.